Collections Manager

Job Locations


Civil & Environmental Consultants, Inc. is looking for a Collections Manager to join our corporate staff. This position is full time and is located at our corporate headquarters office, near Pittsburgh, PA.


Primary duties include:

  •  Work closely with the Chief Financial Officer and our operations leaders, which are currently located in 23 offices in 15 states.
  • Perform credit evaluations and financial analysis of new and existing clients.
  • Interpret Dun & Bradstreet (D&B) reports and other credit tools to determine and make recommendations regarding new client credit worthiness.
  • Obtain and evaluate credit applications in cases where no D&B or public type information exists; contact references provided for additional information.
  •  Communicate effectively with client regarding past due accounts receivable.
  •  Research client collection problems, review proposals, interview project managers and principals, understand work-in-progress and propose path to resolve collection problem accounts.
  •  Negotiate and document alternative payment arrangements with delinquent client.
  •  Work with project managers, principals and project accountants to resolve billing discrepancies and propose solutions.
  •  Review bankruptcy filings and file proof of claims.
  •  Schedule and actively participate in monthly project receivable review meetings with each Office Lead Vice President, CFO, and Project Accountants.
  •  Identify and manage collection agencies and law firms utilized for problem accounts.
  • Manage client lien waivers requests, review language, negotiate revisions and execute acceptable lien releases.
  •  Supervise and mentor three accounts receivable collection specialists.
  •  Manage and monitor the client credit card payment program.
  •  Maintain list of clients on the do-not-do-business-with-list and review and approve reactivation of clients previously placed on dormant status.
  • Utilize Lexis/Nexis, PACER and other public record information for judgments, liens and bankruptcies.
  •  Review and complete credit reference requests
  • Maintain regular communication with Project Managers, Principals and Vice Presidents that are involved with new client setup requests and delinquent accounts.


• Bachelor’s Degree (preferred in Accounting or Business);
• Minimum of 10 years of relevant experience (engineering and consulting industry experience a plus);
• Excellent oral and written communication skills;
• Strong knowledge and understanding of collection techniques, concepts and terminology and their application to various situations;
• Ability to successfully negotiate delinquent and disputed accounts;
• Experience with Microsoft Word, Excel and Outlook along with aptitude for learning internal systems (Deltek experience a plus);

• Ability to work independently and maintain confidentiality;
• Ability to manage workload and meet daily, weekly and monthly deadlines.


About Us

CEC offers big firm opportunities with a small firm culture. We understand the importance of professional growth and offer career advancement and leadership opportunities. You will work on diverse projects providing high quality services to our clients. Join our team where your contribution matters.


CEC is an Equal Opportunity Employer.


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